Contact information

Contact Information

Last updated: May 26, 2026

How to Contact Us

For order support, shipping questions, return or refund requests, custom bracelet questions, Crystal Quiz requests, product inquiries, or general customer service questions, please contact us at:

Email: support@mebeads.com

When contacting us about an order, please include your order number and the email address used at checkout so we can help you faster.

If your inquiry is about a damaged, defective, incorrect, or missing item, please also include a brief description of the issue and clear photos or videos where applicable.

Response Time

We aim to respond within 24 hours on business days.

Response times may be slightly longer during product launches, holidays, weekends, or high-volume periods.

Business and Legal Inquiries

For business, brand, partnership, website, privacy, or legal notice questions, please contact us at:

Email: info@mebeads.com