Terms of service

Terms of Service

Last updated: May 26, 2026

Welcome to MEBeads.

These Terms of Service describe the rules and conditions that apply when you visit our website, browse our store, place an order, create an account, submit a review, contact us, or otherwise use our services.

MEBeads is powered by Shopify, which enables us to provide our online store, checkout, payment processing, customer accounts, order management, and related services.

By accessing or using our website, you agree to these Terms of Service, our Privacy Policy, Return and Refund Policy, and any other policies posted on our website. If you do not agree, please do not use our website or services.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection laws.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order, creating an account, contacting us, submitting a review, or using our services.

You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

You agree not to use our website or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. Our Products

MEBeads sells handcrafted crystal jewelry, bracelets, accessories, and related products.

We make reasonable efforts to display product images, colors, sizes, materials, descriptions, and prices accurately. However, actual product colors and appearance may vary depending on your screen settings, lighting, photography, natural stone variation, and handmade production differences.

Because many of our products use natural crystals, stones, beads, and handmade elements, each piece may have slight variations in color, tone, texture, pattern, clarity, shape, bead character, size, and arrangement.

These natural and handmade variations are part of the character of the product and are not considered defects.

Product descriptions, crystal meanings, intention labels, symbolic references, zodiac references, birthstone references, and spiritual or lifestyle descriptions are provided for general lifestyle, cultural, decorative, and personal interest purposes only.

They are not intended as medical, psychological, financial, legal, or other professional advice. Our products are not intended to diagnose, treat, cure, or prevent any disease, condition, emotional issue, financial issue, or life outcome. We do not guarantee any specific personal, spiritual, emotional, financial, health, or wellness result from using our products.

3. Custom and Personalized Products

MEBeads may offer custom, personalized, made-to-size, special-order, or made-to-request products.

Custom or personalized products may include, but are not limited to:

- Custom bracelets
- Personalized bracelets
- Made-to-size bracelets
- Items made according to your selected wrist size
- Items made according to your selected beads, stones, charms, colors, layout, design, or materials
- Items made with names, initials, birthstones, zodiac signs, special meanings, or other personalization
- Special orders or items made according to your request

You are responsible for reviewing all customization details before submitting your order.

Once production, customization, or preparation has started, custom or personalized orders may not be cancelled, changed, returned, or exchanged unless the item arrives damaged, defective, incorrect, or not made according to your confirmed order details.

Please review our Return and Refund Policy for more information.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, inventory issues, pricing errors, product availability, shipping restrictions, payment issues, or other operational reasons.

Your order is not accepted until we confirm the order and process your payment.

Please review your order carefully before submitting it, including product details, customization details, size, quantity, shipping address, billing information, and contact information.

After an order is accepted, we may not be able to cancel or change it.

If we cancel an order after payment has been processed, we will issue a refund for the cancelled item or order to the original payment method, unless otherwise required by law.

5. Prices and Payment

Prices are listed on our website and may change without notice.

Unless otherwise stated, prices do not include shipping fees, taxes, customs duties, import fees, handling fees, currency conversion fees, or other charges that may apply based on your location.

You agree to provide accurate payment and billing information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by Shopify, payment processors, or other third-party payment service providers. Your use of those payment services may be subject to their own terms and privacy policies.

We reserve the right to correct pricing errors or cancel orders affected by pricing, promotion, or availability errors, including after an order has been submitted.

6. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, holidays, incorrect shipping information, weather, force majeure events, or events outside our reasonable control.

You are responsible for providing a complete and accurate shipping address.

If a package is delayed, returned, lost, or misdelivered due to an incorrect or incomplete address provided by you, we may not be responsible for reshipping costs, replacement costs, or refunds, except where required by law.

International customers may be responsible for customs duties, import taxes, brokerage fees, and other charges required by their country or region.

Please review our Shipping Policy for more information.

7. Returns, Refunds, and Exchanges

Returns, refunds, cancellations, repairs, replacements, and exchanges are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy carefully before purchasing.

Custom, personalized, made-to-size, special-order, or made-to-request products may not be eligible for return, exchange, or cancellation for change-of-mind reasons, unless otherwise required by law.

Nothing in these Terms limits any mandatory rights you may have if a product is damaged, defective, incorrect, or not as described under applicable law.

8. Promotions, Discounts, and Gift Cards

From time to time, we may offer promotions, discount codes, special offers, or gift cards.

Promotions and discount codes may be subject to additional terms, expiration dates, usage limits, exclusions, or other restrictions.

We reserve the right to modify, suspend, or cancel promotions at any time, unless prohibited by law.

Discount codes cannot be applied retroactively to past orders unless we choose to allow it.

Gift cards, if offered, are subject to the terms stated at the time of purchase or issuance and may not be redeemable for cash unless required by law.

9. Intellectual Property

All content on this website, including text, images, product photos, graphics, logos, designs, layout, product names, brand elements, videos, icons, and other materials, belongs to MEBeads or our licensors unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, or use our content for commercial purposes without our prior written permission.

You may not use the MEBeads name, logo, product photos, product descriptions, or brand materials in a way that may confuse customers or suggest a relationship with us without our permission.

10. User Feedback, Reviews, and Submissions

If you submit reviews, comments, photos, videos, suggestions, testimonials, or other feedback, you grant MEBeads a non-exclusive, worldwide, royalty-free right to use, display, reproduce, modify, publish, translate, and share that content for store, marketing, customer service, and business purposes.

You are responsible for ensuring that your feedback is accurate, lawful, and does not violate the rights of others.

You agree not to submit content that is false, misleading, defamatory, offensive, unlawful, abusive, infringing, or otherwise inappropriate.

We may remove, edit, or refuse to display feedback or submissions that we consider inappropriate, unlawful, misleading, offensive, or unsuitable.

11. Third-Party Services and Links

Our website may include third-party services, links, tools, apps, or integrations, including Shopify, payment processors, shipping providers, marketing tools, analytics tools, advertising platforms, email tools, social media services, or other service providers.

We are not responsible for third-party websites, services, content, policies, security, availability, or practices.

Your use of third-party services may be subject to their own terms and privacy policies.

Links to third-party websites do not mean that we endorse or control those websites.

12. Relationship with Shopify

Our store is powered by Shopify. However, purchases made through our store are transactions between you and MEBeads.

By using our website, you acknowledge that Shopify provides platform and related services to support our store, but Shopify is not responsible for products sold by MEBeads, order issues, product claims, damages, losses, or disputes arising from your purchase from MEBeads, except where Shopify is directly responsible under its own applicable terms or law.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Because our store is powered by Shopify, certain personal information may be collected and processed by Shopify and other service providers to provide checkout, payments, fraud prevention, hosting, analytics, customer accounts, shipping, and related services.

Please review our Privacy Policy for more information.

14. Errors, Inaccuracies, and Availability

Occasionally, information on our website may contain errors, inaccuracies, or omissions, including product descriptions, images, colors, sizing, pricing, promotions, shipping times, availability, or other details.

We reserve the right to correct errors, update information, cancel orders, refuse orders, or modify product information at any time, including after an order has been submitted, to the extent permitted by law.

We do not guarantee that all products shown on our website will be available at all times.

15. Prohibited Uses

You agree not to use our website or services:

- For any unlawful purpose.
- To violate any laws or regulations.
- To infringe our intellectual property rights or the rights of others.
- To submit false, inaccurate, or misleading information.
- To upload viruses, malware, or harmful code.
- To spam, phish, scrape, crawl, or collect data without permission.
- To interfere with website security, checkout, payment processing, or store operations.
- To harass, abuse, defame, threaten, or harm others.
- To impersonate another person or entity.
- To attempt unauthorized access to our systems, accounts, or data.
- To resell products commercially without our prior written permission.
- To misuse promotions, discounts, returns, refunds, or customer service processes.

We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been violated.

16. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we do not guarantee that the website will be uninterrupted, secure, error-free, or that all information will always be accurate, complete, or current.

We do not guarantee that any product will meet your personal expectations, preferences, symbolic intentions, spiritual expectations, or lifestyle goals.

Nothing in these Terms excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under applicable law.

17. Limitation of Liability

To the fullest extent permitted by law, MEBeads shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.

To the fullest extent permitted by law, our total liability for any claim related to a product or order will not exceed the amount you paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death, personal injury, fraud, intentional misconduct, or mandatory consumer rights where applicable.

18. Indemnification

You agree to indemnify and hold harmless MEBeads, Shopify, our service providers, partners, employees, contractors, and affiliates from any claims, losses, liabilities, damages, costs, or expenses arising from:

- Your violation of these Terms.
- Your misuse of our website or services.
- Your violation of any law or regulation.
- Your violation of any third-party rights.
- Any content, review, image, feedback, or submission you provide.

This section applies to the fullest extent permitted by law.

19. Force Majeure

We are not responsible for delays, failures, or losses caused by events outside our reasonable control, including natural disasters, extreme weather, war, terrorism, labor disputes, supply chain disruptions, carrier delays, customs delays, government actions, internet outages, payment processor issues, platform outages, or other force majeure events.

20. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms, misused our services, created risk for MEBeads or others, or engaged in fraudulent, abusive, or unlawful activity.

The sections of these Terms that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

21. Governing Law

These Terms are governed by the laws applicable to the jurisdiction where MEBeads is legally established or operates, unless otherwise required by applicable consumer protection laws.

Nothing in these Terms limits any mandatory rights you may have under the laws of your place of residence.

If you sell to customers in the European Union, United Kingdom, or other regions with mandatory consumer protection laws, those customers may have rights that cannot be waived or limited by these Terms.

22. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, Shopify features, legal requirements, or operating practices.

The updated version will be posted on this page with a new “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms, unless otherwise required by law.

23. Contact Information

Questions about these Terms of Service should be sent to:

Email: info@mebeads.com