Privacy policy

Privacy Policy

Last updated: May 26, 2026

MEBeads operates this website and online store. Our store is powered by Shopify, which helps us provide our products, checkout, payment processing, order fulfillment, customer accounts, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, make a purchase, create an account, contact us, subscribe to marketing communications, or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Nothing in this Privacy Policy limits any rights you may have under applicable privacy or consumer protection laws.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

- Contact information, such as your name, email address, phone number, billing address, and shipping address.
- Order and transaction information, such as products viewed, added to cart, purchased, returned, exchanged, or canceled.
- Payment-related information, processed through Shopify and payment providers, such as payment method, payment confirmation, billing details, and transaction records.
- Account information, such as login details, preferences, saved addresses, and account settings.
- Communications, such as messages you send to customer support, product inquiry forms, return requests, or other communications with us.
- Device and usage information, such as IP address, browser type, device information, cookies, pages viewed, referring pages, and how you interact with our website.
- Marketing and advertising information, such as your marketing preferences, email subscription status, and interactions with our emails, ads, or promotional content.

We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and permitted by applicable law.

2. How We Collect Information

We may collect personal information:

- Directly from you when you place an order, create an account, contact us, subscribe to emails, request a return or refund, or provide information through our website.
- Automatically through cookies, pixels, and similar technologies when you browse or interact with our website.
- From Shopify, payment providers, shipping providers, analytics tools, marketing tools, advertising platforms, and other service providers that help us operate our store.
- From partners or third parties where permitted by applicable law.

3. How We Use Your Information

We use personal information to:

- Process payments and fulfill orders.
- Arrange shipping, delivery, returns, refunds, exchanges, repairs, or replacements.
- Provide customer support and respond to inquiries.
- Create and manage customer accounts.
- Personalize and improve our website, products, services, and shopping experience.
- Send order updates, account notices, return or refund updates, and service-related communications.
- Send marketing emails or promotional content if you have subscribed or where permitted by law.
- Show relevant advertisements and measure marketing performance.
- Understand how customers use our website and improve website performance.
- Detect, prevent, and respond to fraud, security issues, illegal activity, or misuse of our services.
- Comply with legal obligations, enforce our policies, and protect our rights.

4. Legal Bases for Processing Personal Information

Where required by applicable law, including EU and UK data protection laws, we rely on the following legal bases to process personal information:

- Performance of a contract, such as processing payments, fulfilling orders, arranging delivery, returns, refunds, exchanges, and customer support.
- Consent, such as when you subscribe to marketing emails or allow certain cookies or tracking technologies.
- Legitimate interests, such as improving our website, preventing fraud, securing our services, analyzing store performance, and measuring marketing effectiveness.
- Legal obligations, such as maintaining business records, tax records, accounting records, and responding to lawful requests.
- Protection of rights, such as enforcing our policies, resolving disputes, and protecting our business, customers, and services.

5. Marketing Communications

If you subscribe to our email list or choose to receive marketing communications, we may send you updates about new products, promotions, crystal jewelry inspiration, and store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing emails, we may still send non-marketing messages related to your orders, account, returns, refunds, or customer service requests.

6. How We Disclose Personal Information

We may disclose personal information to:

- Shopify, which hosts and powers our online store.
- Payment processors, shipping carriers, fulfillment partners, and other service providers that help us operate our business.
- Marketing, analytics, and advertising partners where permitted by law and according to your privacy choices.
- Professional advisers, legal authorities, regulators, or government agencies when required by law or necessary to protect our rights.
- Another business in connection with a merger, sale, financing, restructuring, transfer, or similar business transaction.

We do not sell your personal information for money.

However, some privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly to include certain advertising, analytics, or tracking activities. Where required by applicable law, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information.

7. Shopify

Our store is powered by Shopify. Information you provide through our store may be transmitted to and processed by Shopify and its service providers in order to provide checkout, payments, hosting, fraud prevention, analytics, customer accounts, shipping, and other store features.

To learn more about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy

Depending on where you live, you may also use Shopify’s Privacy Portal:

https://privacy.shopify.com

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your preferences, improve performance, understand visitor activity, support checkout, provide marketing or advertising features, and measure the effectiveness of our campaigns.

Depending on your location, certain cookies or tracking technologies may only be used with your consent. You may manage your cookie preferences through our cookie banner, browser settings, or available privacy controls.

Please note that disabling certain cookies may affect website functionality, checkout, account access, or your shopping experience.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

Please review the privacy policies of third-party websites before providing personal information to them.

10. Children’s Privacy

Our services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us at info@mebeads.com so we can take appropriate action.

11. Security and Retention

We use reasonable technical, administrative, and organizational measures to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce our policies, and protect our rights.

12. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

- Access or know what personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Request a copy of your personal information.
- Opt out of certain marketing communications.
- Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing where applicable.

These rights may be limited by applicable law. We may need to verify your identity before responding to a request.

To exercise your privacy rights, please contact us at:

info@mebeads.com

13. California and Similar U.S. Privacy Rights

If you are located in California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information, including rights to know, access, correct, delete, or opt out of certain uses of personal information.

We do not sell personal information for money. However, certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or similar terms under some privacy laws.

Where required, you may exercise your applicable privacy choices by using available website privacy controls, cookie settings, Shopify privacy tools, or by contacting us at info@mebeads.com.

14. International Transfers

We may transfer, store, and process personal information in countries other than where you live, including countries where Shopify, our service providers, or business partners operate.

Where required by applicable law, we rely on appropriate safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, Shopify services, or business operations.

The updated version will be posted on this page with a new “Last updated” date.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Email: info@mebeads.com